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Privacy Policy

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. In this policy, “Personal Information” is defined as data and facts about you that is collected by Builtwell Inc. or its affiliate websites but does not include your IP address. By visiting our website, or providing your information to us, you are accepting the practices described in this privacy policy.

The Information We Collect
This policy applies to all information collected or submitted on the 
Bench & Loom website, including all affiliated websites. On some pages, you can order products, make requests, submit product reviews, and register to receive materials or communications from us. The types of Personal Information collected at these pages are:
  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit card information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of Personal Information collected are:
  • Name
  • Address
  • Email address
  • Phone number

The Way We Use Information
Bench & Loom does not sell, rent, or provide your “Personal Information” to third parties, except as described below. Personal Information is generally kept for Bench & Loom business, which is primarily used to assist you in your current or future purchases or in analyzing sales trends.

We use your Personal Information you provide about yourself when placing an order primarily to complete that order. Personal Information from the order form is used to send orders, information about our company, and promotional material from some of our partners to our customers. Personal Information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings by following the directions in those mailings.

Bench & Loom sometimes uses online surveys which ask visitors for Personal Information, which usually includes contact information (typically the customer's email address) and demographic information (like their zip code, age, or income level). We use Personal Information gathered from our surveys to send the user promotional material from Bench & LoomBench & Loom periodically runs contests on our site in which we ask visitors for selected Personal Information such as contact information (typically the customer's email address) and demographic information (like their zip code, age, or income level). We use Personal Information gathered from our contests to send users promotional material from Bench & Loom and at times, to some of our partners. The customer's Personal Information is also used to contact the visitor when necessary (i.e. when someone wins a contest).

Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in and displaying the content according to their preferences.

Bench & Loom shares Personal Information with third parties in certain limited circumstances. First, Bench & Loom may share Personal Information with a third party with your consent. Second, Bench & Loom may provide Personal Information to affiliated companies or other trusted businesses or persons for the purpose of processing Personal Information on our behalf. Bench & Loom requires that these parties agree to process your Personal Information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. Third, we may share Personal Information to the extent required by legal process or enforceable governmental request. Fourth, we may share Personal Information with third parties to detect, prevent, or otherwise address fraud, security, or technical issues. These third parties may place and read cookies on your browsers, or may use web beacons or similar technologies to collect information in connection with trusted merchant programs.

Cookies And IP Addresses
Bench & Loom also collects, uses, and monetizes IP Addresses. An IP Address is a convention of the Internet Protocol that identifies your “virtual” address on the internet. This IP Address is not personal to you and does not identify any of your Personal Information. All devices connected to a network have an IP Address permitting communication to and from the device. If you connect to the Internet from your computer, then you have an IP Address that looks something like this: 208.16.552.178. In the simplest possible terms, your IP Address contains no data that identifies you as a person. It is only a logical address allowing you to connect to others and others to locate your computer. We use an IP Address for a number of uses as set forth herein. We use an IP Address to help diagnose problems with our server and to administer our Web site. The IP Address is used to help identify you and your shopping cart and to gather broad demographic information.

Our site uses cookies (small pieces of data we store for an extended period of time on your computer, mobile phone, or other device) to keep track of your shopping cart. We use cookies for other purposes such as site personalization. You can reject cookies and still use the 
Bench & Loom site; however, it will disable the ability for the site to recognize your cart, your account, and any personalization efforts.

In addition to the disclosure of Personal Information to third parties as described above, 
Bench & Loom may monetize or otherwise provide anonymous IP Addresses to other third parties. Bench & Loom sometimes employs other companies and individuals to perform functions on our behalf. Examples of such may include hosting our website, providing marketing assistance, providing search results and links, retargeted advertising, analyzing data, etc. These third parties have access only to IP Addresses and do not have access to your Personal Information. However, as disclosed above, Bench & Loom may disclose Personal Information to third parties in certain limited circumstances.

External Links
This site contains links to other sites. This Privacy Policy applies to the 
Bench & Loom website only. We do not exercise control over the privacy practices or content of any of the external links. These external links may place their own cookies or other files on your computer, collect data, or solicit personal information from you.

Your Rights And Obligations With Respect To Content And Material Submitted By You
Any comments, reviews, posts, feedback, questions, answers, notes, messages, images, video, audio, materials, ideas, suggestions, or other communications you submit on 
Bench & Loom are not private or proprietary. By submitting User Content on or through Bench & Loom, you grant Bench & Loom an irrevocable, royalty-free, worldwide, perpetual right and license to use, copy, modify, display, archive, store, distribute, reproduce and create derivative works based upon such User Content, in any form, media, software, or technology of any kind now existing or developed in the future. By submitting such User Content on or through Bench & Loom, you are confirming that (a) you are the sole author of the User Content and the User Content originated with you and was not copied in whole or in part from any other work; (b) you have obtained all necessary permissions associated with the User Content, including without limitation permissions relating to copyrights, trademarks, rights of publicity, and/or rights of privacy; (c) the User Content does not contain hate speech or profanity and is not libelous, obscene, or otherwise in violation of this Agreement, and (d) that you are not a minor and have the legal right and capacity to enter into and comply with these Terms. By submitting any such User Content on or through Bench & Loom, you grant Bench & Loom permission to use your name, alias, and any other information (as provided by you) to attribute such User Content to you. Without limiting the generality of the previous sentence, and subject to our Privacy Policy, you authorize Bench & Loom and its affiliates to share the User Content across all affiliated Web sites and to use your name and any other information in connection with its use of such User Content. You also grant Bench & Loom and its affiliates the right to use any material, information, ideas, concepts, know-how, or techniques contained in such User Content. We are not responsible for the similarity of any of our Content or programming in any media to User Content submitted by you. Any and all rights granted in this section are granted without the need for any compensation to you in any form. User Content does not reflect the views of Bench & Loom, and Bench & Loom does not represent or guarantee the truthfulness, accuracy, completeness, timeliness, or reliability of any User Content, nor endorses or support any opinions expressed in any User Content. In no event shall Bench & Loom have or be construed to have any responsibility or liability for or in connection with any User Content. If we determine, in our sole discretion, you or any User Content you submit violates this Agreement, we reserve the right, at any time, without notice and without limiting any and all other rights we may have under this Agreement, to (a) refuse to allow you to submit further User Content, (b) remove and delete your User Content, (c) revoke your registration and right to use the User Content Submission Features and (d) use any technological, legal, operational, or other means available to enforce the terms of this Agreement, including, without limitation, blocking specific IP addresses or deactivating your registration, access using your e-mail address, your user name, and password.


Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we do not knowingly collect or maintain any personal information from those we actually know are under 13, and we do not sell products for purchase by children and any children's products we may sell are for purchase by adults only.

Opting Out Of Sharing Information With Third Party Partners For Marketing Purposes
If you choose not to have information used by our third party partners for marketing purposes, please email customer service at with the following:
    • The phrase "opt out" in the subject line
    • Your name and email address

Opting Out Of Communications From 
Bench & Loom
You may elect not to receive on-line or off-line communication from us. To stop receiving 
Bench & Loom email, please email customer service at with the following:
• The phrase "remove from email" in the subject line
• Your name and email address

Accessing Our Web Site From Outside The U.S.
If you are visiting from a location outside of the United States, you will be connected through and to servers located within the United States. All online orders will be accepted from the United States and all information you provide will be securely maintained on web servers and our internal systems located within the United States. By providing your information to us, you agree that all personal information will be used in accordance with this Privacy Policy and pursuant to U.S. law.

Changes To This Privacy Policy
We may update our Privacy Policy at any time. If we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically.

Effective as of November 1, 2011.